EMGS Wins Pieoneer Student Support Award 2026 For ISAC
KUALA LUMPUR, Sept 6 (Bernama) -- Education Malaysia Global Services (EMGS) has won the Student Support Award at The PIEoneer Awards 2026 in London for its International Student Arrival Centre (ISAC), strengthening Malaysia’s position as a preferred study destination and student-centred global education hub.
The award was presented during the 10th anniversary of the awards held at Guildhall, London, on Sept 4 and was received by EMGS chairman Datuk Ahmad Shalimin Ahmad Shaffie and chief executive officer Novie Tajuddin, accompanied by board member Dzariman Ibrahim.
“This is more than an award for EMGS, it is a proud moment for Malaysia. ISAC shows that a student’s experience begins the moment they arrive.
“Through care, clarity and confidence, Malaysia is setting a new benchmark for international student support,” Ahmad Shalimin said in a statement issued by EMGS.
EMGS said a panel assessed eight student-support initiatives from Canada, Singapore, the United Kingdom and Malaysia, with the shortlist including UCAS and the UK Council for International Student Affairs, two long-established institutions in international student support.
ISAC, which operates around the clock at Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, welcomes international students before immigration clearance.
Its personnel provide guidance on immigration procedures, arrival briefings, priority lane access, airport-to-campus transportation, a welcoming kit and other essential support upon arrival.
Established in April 2018, the centre was enhanced and officially launched at Terminal 1 by the Ministry of Higher Education and EMGS on Feb 10 this year, with the ceremony officiated by Higher Education Minister Datuk Seri Dr Zambry Abdul Kadir.
“This is only the beginning. This achievement shows the world what Malaysia is capable of delivering when innovation and student care move together.
“We believe ISAC has set a strong global benchmark and can serve as an example to other countries of what is possible when the international student experience is made a priority,” Novie said.
-- BERNAMA